Elk Grove Village, Illinois
$21.00/hour
Industrial & Manufacturing
Wood Dale
Job ID: 53333844
Job Description
- Starting at $18 – $21/hour.
- Excellent benefits package, including medical, dental, and vision
- Monday – Friday 8am to 4:30pm
- Located in Elk Grove Village, Illinois
- Provide and ensure a high level of customer service by developing and maintaining a strong relationship with customers
- Support all inbound and outbound office functions to include distribution, cross-dock, CFS, and FTZ
- Assist with the implementation of new clients on current warehouse management system and set up initial processes for customer service activities and client invoicing
- Manage the accuracy and integrity of CFS, FTZ and other business documents throughout the document’s life cycle, which includes filing, retrieving and archiving
- Ensure invoice are accuracy and timely in accordance with the customer's most recent rate agreement
- Assist in auditing cost sheets to ensure AS400 entries are accurate and that all back up supporting documents for invoicing are filled correctly
- Ability to coordinate and carry out warehouse and gateway activities efficiently
- Help support and resolve transportation and invoicing issues with customers
- Communicate effectively with clients to ensure necessary information, reports, and status updates are provided
- Resolve customer issues within the warehouse SOP, customer rate agreement and company policy guidelines
- Provide cross-support and coverage when required
- Involved directly in billing activities
- Responsible for review and submission for approval of vendor payables. Performs other duties as assigned
- HS Diploma/GED required
- Three (3) years of relevant operational warehouse experience
- Three (3) years or more of international freight forwarding and warehouse operations experience preferred
- Strong customer service, organizational & communication (written/oral) skills
- Strong knowledge of MS Office skills (Microsoft Outlook, Word, PowerPoint), specifically with Excel.
- Experience interaction with truck drivers in a warehouse setting (Preferred)
- Prior experience processing outbound orders and invoice files (Preferred)
Job ID: 53333844
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